Last updated: August 6, 2025
FrameWild LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal data through our website https://framewild.com (the “Site”).
This policy applies to users in both the United States and Canada.
1. Information We Collect
We may collect the following information from you:
1.1. Personal Information
When you interact with us—such as placing an order, subscribing to our newsletter, or contacting support—we may collect:
-
Full name
-
Email address
-
Shipping and billing address
-
Phone number
-
Payment information (handled by secure third-party processors)
-
Purchase history
1.2. Non-Identifiable Data
This includes:
-
Browser type and version
-
Device type
-
Pages viewed
-
IP address
-
Referral URL
-
Cookies and analytics data
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Communicate with you about orders or customer service inquiries
-
Send promotional offers and updates (you may opt out anytime)
-
Improve our website, products, and services
-
Prevent fraud and enhance security
-
Meet legal and regulatory obligations (U.S. and Canadian)
3. Legal Bases for Processing (Canada)
If you are located in Canada, we process your personal information with your consent, or as otherwise permitted or required by law (e.g., to fulfill a contract or meet legal obligations).
4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties, including:
-
Payment processors (e.g., Stripe, PayPal)
-
Shipping companies (e.g., USPS, UPS, Canada Post)
-
Email and marketing platforms (e.g., Klaviyo)
-
Analytics providers (e.g., Google Analytics)
These parties only use your information to provide services on our behalf and are contractually bound to protect your data.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
For U.S. residents (e.g., CCPA – California):
-
Request access to personal data
-
Request deletion of personal data
-
Opt-out of the sale of personal data (we do not sell your data)
-
Non-discrimination for exercising privacy rights
To make a request, email us at support@framewild.com.
For Canadian residents (PIPEDA):
-
Access your personal information
-
Request corrections
-
Withdraw consent (subject to legal or contractual restrictions)
To exercise these rights, please contact us at support@framewild.com.
6. Data Retention
We retain your information as long as necessary for the purposes described in this policy, or as required by law (e.g., for tax or accounting purposes).
7. Cookies and Tracking Technologies
We use cookies to improve your experience. Cookies help:
-
Remember cart items
-
Analyze website usage
-
Customize content and ads
You can manage cookies in your browser settings. By using our Site, you consent to our use of cookies.
8. Security
We take reasonable administrative, technical, and physical measures to safeguard your information. However, no system can guarantee 100% security.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
10. International Users
Our Site is hosted in the United States. If you are accessing from outside the U.S., please note that your data may be processed in the U.S. and/or Canada.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. The latest version will always be posted here with an updated “Last Updated” date.
12. Contact Us
If you have questions or requests regarding your personal data, contact:
FrameWild LLC
Email: info@framewild.com